martes, 20 de noviembre de 2018

A letter of complaint


Write a letter to the Head Teacher complaining about your school.

Write four paragraphs following this structure:

1. Introduction
2. Complaints
3. Suggestions and solutions
4. Conclusion and expectations

34 comentarios:

  1. Ariadna Mejías González 4°C
    A letter of complaint,6°blog task.

    Dear Carmen Serrano:
    I am a student of fourth course of ESO. I am writing to complain about some things that I do not like about Ies Heliche, where I study.

    When I entered on the first course, I decided to get bilingual to have more level in English.
    Although most of the children are bilingual, barely have an English base, therefore we cannot make much progress, and classes usually bore me. However, it is not the teachers' fault because they do what they can.In my opinion, before being bilingual, you should do a pre-course exam to know the level. From there, decide who enters and who does not.

    I feel disappointed because I thought that this high school was excellent. I would be grateful if you accepted my suggestion.

    I expect results and improvements next year. Also the consecutive years.

    Yours sincerely,
    Ariadna Mejías.

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  2. Lucia Rivera Morales 4ºC
    6º BLOG TASK:

    Dear Carmen Serrano:
    I am a student of 4º C of ESO. I make this letter to say some things that I do not like about Ies Heliche.

    I think there should be more teachers and be able to separate the larger groups into two classes, because it's quite difficult to teach a class with thirty-four students.

    My suggestion is to increase the number of teachers to reduce the number of students per class.

    I hope that you take into account my suggestion.

    Yours sincerely,
    Lucia Rivera Morales.

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  3. GONZALO MARTIN VEGA 4ºC

    Dear Carmen Serrano
    I am a 4th year ESO student. I am going to inform you about some problems at IES Heliche.

    The first problem is that for example in my class we are 34 students and there are no tables or chairs therefore we have to share tables or go for chairs.
    The second problem is about the heat that is passed in the summer months, some students are ill and you need to drink a lot of water, it is annoying that with heat 34 people are stuck in a classroom that is very hot.

    My solution for the first problem is to put more chairs and more tables in the larger classes so that in those classrooms the most numerous groups can give classes.
    The second solution is to put airs or some object that air. Or cancel the classes because of the high temperature.

    I hope that next year you can fix these problems because of the heat especially, thank you.

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  4. María Dolores Franco Fuentes 4º ESO C

    Sixth Blog Task:

    Dear Carmen Serrano Polo:
    I am writing to complain about the poor state of the classes in the high school and about the behavior of some students regarding the teachers and the material of the high school.I hope not to bother you with the following thing that I am going to tell you.

    I would like to start with the first complaint. Students are tired because they need to study a lot and sometimes, we find a bad smell in some classes and this makes us very unconfortable to pay attention to the lessons. In some classes there are fungus on the ground for example in the A27 and the classes are poorly insulated and when the heating is put on (which you almost never put it on) or the air conditioning (which is almost not in the whole high school) all the hot or cold air.

    In relation to the first complaint, I would be really grateful if you could put some air freshener in some classes.In terms of my second complaint seal the classes better and ask for more heating and more air conditioning.

    I look forwards to your replay and hope these matters can be resolved quiclky.

    Yours sincerely,
    Maria Dolores Franco

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  5. Sixth Blog Task;
    Andrea Verdier Glez. 4°C

    Dear Carmen Serrano,
    I am a student of 4th of ESO, I write you to ask you some things that I personally think it would be better.

    All years, mainly in summer, is unpleasant stay in the high school because there isn't enough air conditioners, moreover there are only 2 or 3 classes with them. It's true that in that classes that are air conditioners, there are two, although, at least, one of them doesn't work or the remot control is lost ! I know that does not depend entirely on you, however I think it would be a very good point for the high school.

    So, from my point of view, maybe you can put ever one in each class or it could also be an option to move one air conditioner for a class that have two from another that haven't got anyone !

    I wish you think about it for make changs this course to have a less hot summer start !

    Yours sincerely,
    Andrea Verdier.

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  6. MARIA GARCIA REYES 4ºESO C

    Sixth Blog Task: A letter of complaint

    Dear Carmen Serrano.
    I am a student that is doing now the fourth course of ESO in Ies Heliche.I am writting this to complain about different things that I don't like of this high school.

    When I arrived at this high school I thought that It was going to be an excellent one,but year to year I found things that I didn't like,for example;in summer It's very hot and there aren't any air conditioners.In winter,It's very cold and there aren't enough heaters in the classes.Another thing is that the chairs are very old and non confortable.The last thing I don't like so much is that in some classes there are too many student and is difficult to teach and there aren't enough chairs and tables.

    I feel very dissapointed because as I said before I thougt that this high school was perfect,I would be very grateful if you accept my suggestion.

    I hope there are improvement from this moment and this problem can be resolved quicly.

    Yours sincerely.
    Maria Garcia.

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  7. Dear Carmen Serrano Polo:

    I am a 4th year ESO student and and I would like to tell you about some problems that this secondary school suffers.

    One of the most serious problems is the bad condition of the classrooms, as well as their tables, blackboards and electronic devices since many of them do not work correctly.
    Another problem is the lack of tables and chairs since we are many students and we do not have enough in the classes.

    My solution is to try to fix the technological failures and to do something about the tables and chairs because that way you can not give classes well

    The IES Heliche is a very good institute but it has those problems.
    I hope they get ready pronton

    Yours sincerely
    Manuel Cabrera Díaz

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  8. sixth blog tast
    Maria Cotan Gonxales 4C


    Deam Carmen Serrano, I' am a student of 4 ESO . I am going to inform you about some problems at IES Heliche.
    The first problem esque in my class we are thirty four persons and there are no sites for all, or tables are absent, or chairs are absent, the classes are very small. There are many pupils very desastrozos that divide and paint the desks etc.. In winter we die of cold, because we do not have heating, or when it is hot sweat very much because we do not have air. For example also the classes of computers, many of them do not work and the keyboards estan torn

    My solution is that the classes are mas big, that the pupils are mas carefully, that us put heater and air to be able to be mas concentrated giving lessons.

    I hope there ploughs improvement from this moment and these problems could sr corrected soon in order that everything goes much better.

    Yours sincerely
    Maria Cotan Gonzalez.



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  9. Gema Yaqui Román Navarro
    Sixth Blog Task

    Dear Carmen Serrano:
    I am a student of 4th of ESO and I would like to communicate some problems that are in the Ies Heliche.

    One of the main problems are in the bad conditions of the classrooms, the chairs and tables are also in bad condition. I also think that they should not form classes with so many students, since there are so many tables and chairs for everyone, or we do not know everything well.

    My solution would be to try to fix the problem with the chairs and the tables, and trymake smaller groups.

    I hope it will be fixed for the following years.

    Yours sincerely.
    Gema Yaqui

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  10. José Ramón Pérez de la Carrera, 4º C

    Mrs Serrano:
    Dear Carmen, I am a student of Heliche Highschool, I am in 4ºESO C and I am writing to inform you about some complains about our school.

    I think that there are so many students in one classroom, so there is noise and there isn`t fluency in the lessons. Nevertheless, we have an ugly school without technologies: internet, radiators or air conditions in all the classes.

    On the other hand I have thought about some solutions. The Government must spend more money in highschools and improve our education. They have to hire more teachers and do small groups of students.

    I am looking forward to your reply, and hope that these problems will be solved as son as posible.
    Yours sincerely, José Ramón.

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  11. María Cristina Gelo López 4°C
    Sixth blog task.

    Dear Carmen Serrano:
    I am writting to complain about what I think are problems in the IES Heliche. I hope you do not mind my suggestions. From my point of view I see two clear problems, which are the following.

    The first complaint I have is the number of students in the class, in my class for example we are thirty-four students and in some classes there are no tables or chairs for all. And my second and last complaint is that when they are hot months such as May and part of June, we need you to put air conditioners because we spend a lot of heat and if we are so many students in the classroom we spend more heat.

    About the first complaint, would put more teachers to distribute the number of students we are in class. And about the second complaint, my suggestion is to put on airs in more classrooms.

    I hope these problems are solved soon.
    Yours sincerely,
    María Cristina Gelo.


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  12. Laura Rosales Rodríguez

    Sixth Blog task: Letter of complaint:

    Dear Carmen Serrano Polo:
    I am a student of 4th year of ESO and I am writting this to complain about some things that I don't like of this high school.

    One of the problems in this high school, is the bad condition of classrooms, other problem that I think is very important is that
    in summer it is very hot since there are few air conditioners and in winter it is very cold since the heaters are not turned on, and other problem is and another problem would be that there are too many students in each class so you can not attend well to the teachers' explications.

    My proposals to solve these problems are: that in winter the heaters and in summer instead of some classes have two air conditioners put one per class and distribute the ones we already have, and the other solution is to put a more class to distribute the number of students.

    I hope you think about my proposals for improvement and you can solve these problems.

    Yours sincerely,
    Laura Rosales Rodríguez.

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  13. Javier García Ortega 4º ESO C

    Sixth Blog Task

    Dear Carmen Serrano Polo,
    I am a student of 4º ESO and I am writing to complain about differents problems in IES Heliche.

    One problem is the web page of the centre. Sometimes, the teachers put in the Moodle differents things to progress in ours class, for example homewokrs. The problem is the web page is not available and the students can not to do the activities. Another problem is the fountains. In summer, It’s hot and people need to drink. However, in the building there are only three fountains and some do not work. This cause long queues and the students come late to class.

    Before, I arrived to this secundary school, I heard that IES Heliche was an excellent place, but in this four years, I have observed that It is not true. I would be grateful if there are more fountains and the web page always works.

    I hope that this problems are solved quickly.
    Yours sincerely,
    Javier García Ortega

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  14. Dear Mis C.S.P:

       I am a student to fourth course of ESO. I am write you to inform of some defects of the high school,that from my point of view you can improve it o change it.

    The first problem is the lack of airs conditioner and heating. The temperatures in summer are very high and in the majority of the clases dont are conditioner airs, and in winter it is very cold and the heating does not work. Other problem is that the electronic devices do not work well.

    Some solutions for this problems are put more airs conditioners or heating in some clases and buy some new electronics devices.

    In conclusion I think that if you change this problems the school will be to much better and the students and the teachers were more happy with this school.

    Yours sincerely.

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  15. GEMA DE LA CRUZ LUIS SAÑUDO 4C

    SIXTH BLOG TASK

    Dear Carmen Serrano,

    I am writing to complaing about the existance of some facts that, I consider, make it impossible to be in class and that should be solved for next year and thereafter.

    My first complaing is the lack of air conditioners in almost every classrooms. The heat that the classrooms keep inside in summer is unbereable and in the months of may-june this fact makes very difficoult to attend the lessons. Another complaing is the large number of students per class which also is actually annoying as for us, the students, for attend in class, as for teachers for give the lesson. There us also a lack of forniture and, the forniture we own, is very old.

    I suggest to buy more and new forniture and to give to students talks about that we have to look after the high school materials, to implant air conditioners in the classrooms and to try to organize better the disposition of the students in the classroms.

    I hope my suggestions have been helpful and I also hope you tu bring good solutions.

    Yours sincerely,
    Gema de la Cruz

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  16. Lucía Sánchez Silva 4esoC SIXTH BLOG TASK:

    Dear Carmen Serrano,
    I’m a student of the IES Heliche. I’m writing this letter to complain about the Heliche high school, I hope that you can do something with this series of problems.

    The problems are: When we have high temperatures in summer the classes haven’t got the necessary equipment to combat this heat. Now that it’s cold we haven’t got heating either. The classes haven’t got a good cleaning and some of the furniture of the classes are broken.

    The solutions that I propose of all these complaints are: First, put air conditioners in the classrooms to have nice classes, heating too. Clean of all classes and finally change the furniture of the classes.

    To conclude, I ask that this letter be useful for something and some of these problems are solved soon, because many times we aren’t comfortable in class and we don’t learning anything.

    Your sincerely,
    Lucía Sánchez Silva

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  17. SIXTH BLOG TASK
    Helena Caballos Castro 4C

    Dear Carmen Serrano Polo:
    I am a student of fourth course of ESO in Ies Heliche. I am writting to comment you about some things I think could help the high school.

    There are too many students in a class. When I entered on the first course we were not so many students in my class. Classes were better distributed and we could work better than now. It is also a problem for the distribution of chairs and tables. As we are many students in some classes there are not enough chairs or tables

    As a solution, I think there should be fewer students per class and If It is necessary to add more classes. For example If there are only classes from A to D and there are too many students in each one , would be fine to add a letter and like this we can be better distributed and we can work better.

    I hope did not disturb you and I also hope this problem Will be solved.

    Yours sincerely,
    Helena Caballos.

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  18. Mari Cruz Roman 4esoC
    Carmen Serrano Polo

    I write to you because I think there are things that can be improved in the Heliche Ies I am a student who has been here for 4 years and I have observed how it works and there are things that can be improved

    when I arrived at this institute I thought it was excellent even if it was not perfect But after 4 years I have realized that one of its great defects is the change of teachers every year,because when you're already used to how it works and how it explains,changes you as a teacher and that is worse for the student's life .Another flaw is that there are many students in the classrooms and it is difficult to teach the students .Last but not least I would like there to be a report for the convenience of choosing clothes

    I thought that this institute was betterbut,but as more important and should fix before is to reduce students in class because sometimes it is impossible to teach quiet

    I've noticed that it's high school has many imperfections, so I hope you improve what I said so we could study better and get better grades

    Yours sincerely

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  19. ROCÍO DE LA ROSA GUERRERO 4 ESO C.

    Sixth Blog task: Letter of complaint.

    Dear Carmen Serrano Polo:

    I am a student of 4 ESO, send you this e-mail to write to you the disadvantages of the institute,in order that you take note of what we do not want, or of what pleases us too much and prevents us from giving lessons.

    One of the problem is that we do not have heating, and in winter we spend a lot of cold giving lessons or we have air conditioning but they are not in use when it makes heat great. Other one of the problems is that we have a very old material, since for example: the chairs, the tables, the books, the blackboard…

    I think that one of the solutions would be to invest money in important things and that they need, and not to spend them in things that really do not need.

    I hope that you notice to this e-mail, and that you could solve the things.

    Yours sincerely,
    Rocío de la Rosa Guerrero.




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  20. Dear Carmen Serrano,

    I am a student of fourth course of ESO in IES Heliche . I am writing to complain about something that I do not undersand about bilingual cathegory of the IES Heliche.

    When I entered in the IES Heliche in first course of ESO, I chose the bilingual option to get better my English. But when the year started I noted that some people in the class  prevented that the class could move normally doing that the level of the lesson was very simple and boring for some of the other students.

    In my opinion, it will be good, if students who want to enter in a bilingual group do a exam to see their level before the year starts. And at the time of dividing students into classes , divide them depending on the level they have.

    I hope that this problem will be fixed next year and you take into account my suggestion.

    Yours sincerely,
    Helena Algarrada Díaz.

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  21. Dear Madam

    I am a student of fourth course of Eso. I am writing in order to complain about something that I can understand about the type of maths ot the IES HELICHE.
    Firstly if I did not doing a science course ,why I have to take academics mathematics. Last year a conelor told us that if we want to do levels we have to take academics maths but during the start of the course this year, a teacher told us that it does not necessary to take it because I am doing a letter course.
    I really think that it does not necessary letter people to take academics maths because we did not take up it never more. I suggest that you replace the item please, it will be gratefull for the next course.
    I hope that this problem it will not happen anymore. I look forward to receiving your explanation.
    Attentively , Elena

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  22. Andrea Macías 4°C
    A letter of a complaint : Sixth blog task.

    Dear Carmen Serrano:
    I am a student of IES Heliche.I am writing to complain about some things that I dont like about the school where I studied.
    I come to talk about the students, a complaint that put all of us against the teachers. Why are so many students in a single class? I think that you should divide the class of thirty students in classes of 15 to 15, would be all easier: materials without overwhelm us we nor teachers with so many children in winter is okay but in summer makes a lot of heat.

    I hope that this complaint will serve you for the coming year and so we all better.

    Yours sincerely,
    Andrea Macías.

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  23. MANUEL MADRID LINDES 4C

    Sixth Blog Task:

    Hello Dear Carmen Serrano I am Manuel a fourth student of the ESO of the school in which you are director: IES Heliche, Today I will comment on some bugs that the Institute has for you as a director try to solve.

    Some of the problems have to do with the roof, especially on the roof and the class A125 the Nemesia religion teacher,The problem with this class is that every time it rains it starts to fall water from the roof and we are in danger of slipping or that the roof falls

    The solution that I propose is: to fix the roof or look for another class to give the lessons and if we stay in the class where we are at least to depart the cables, as they are very close to where it falls water.

    Well Miss director I hope you read me and solve this problem and if you can put a complaint mailbox to write the complaints there, thank you very much for your attention.

    Yours sincerely , Manuel Madrid Lindes

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  24. BELEN CARMONA BEITIA

    Sixth blog task

    Dear Carmen Serrano,
    I am a student of IES HELICHE, and i’m writing this letter to complaing about facilities and another things that i hope yo can change.

    The most important problem for me is that there are some groups with many people and sometimes it is impossible to follow a class rhythm and another problem that makes impossible sometimes to pay attention is hot or cold depend on the season , in summer we are very hot and in Winter , we are so cold.

    I think ,the first problem can be solved divided this types of class into two groups and the problem with temperatures can be solved for example in Winter the centre will put heating in an avarage of two hours day. And in Summer we can reduce the time-table, removing one or two hours before 2:45.

    I feel a full disappointed because i think this centre can afford more facilities.I hope my suggestions have been helpful and can be resolved the soon as possible

    Yours sincerely,
    Belen Carmona

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  25. Dear Carmen Serrano Polo

    I am a student of the IES Heliche . I am study in 4 C billingual and I am writting to complain of some things of the high school.

    I am disappointed with some things in the high school . For example because there are so many students in a single class when it is clearly better studied in smaller groups, we would speak less, we would concentrate better and we would have a better performance . Also , I would like that in winter times there would be radiators and in summer fans or air conditioners for a better work.

    You could do more classes to avoid putting 35 students in a class . And invest more money in radiators, fans and air conditioners.

    To conclude , I would like you to read these arguments carefully.

    Yours sincerely

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  26. Dear Carmen Serrano Polo:
    I’m student from 4 eso. I’m writting this letter because I would like to tell you some things that I think can be improved in our high school.

    In my class, we are 34 students and we don’t have the chairs and tables that we need, we always have to go to other class.
    Another thing that I think you should keep in mind, is that in summer,we have class with very high temperatures, and there is not air conditioner.

    The solution that I propose is that you divide the classes with fewer students and thus not spend money on chairs and tables, and spend these money buying air conditioners.

    I hope these problems are solved and that my complaints have been constructive.
    Yours sincerely.
    PAQUI MÉNDEZ RODRÍGUEZ 4C

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  27. LOLA PALLARES RODRÍGUEZ 4C

    Sixth blig task

    Dear Carmen Serrano polo:
    Hello , I'm a student of the IES HELICHE Today I write to you because I wanted to comment on several things or complaints mainly the things that I do not like about the institute, or that I would simply change.

    My first complaint is towards the physical state of some classrooms, in addition to the assistance of air conditioning or heaters.
    I must add that I also feel the lack of time due to the amount of homework or work or studies that some teachers send.

    the solutions that I propose about the physical state of the classrooms is the reform of said, thus adding the installation of air conditioners and heaters; While for the subject of homework I think that teachers should send less and should think more about the time we dedicate and not be so strict.

    I must conclude that although I have complaints towards the IES HELICHE institute, I have to say that not everything is bad since you have many advantages.


    Your sincerely , Lola Pallares Rodríguez

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  28. Este comentario ha sido eliminado por el autor.

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  29. Dear Carmen:

    I am a student of course of course and I'm writing to you telling you what I think about the Institute, I think my opinion also has others.

    I'm first going to wear airs or even if a fan for classrooms, because when it's September or is coming to the summer, it is impossible to teach classes with so hot heat.About themes of teachers, I think that before bringing it to the institute as a teacher they have to be done like a small exam because there are some who do not explain, and we come to learn, then that makes us hinder at the time of studies.

    And a suggestion that I would like it to be taken, serious the uniforms, because we would facilitate knowing how to come dresses and so there would be less bullying with this topic. I hope that you take into account my sugeretion.

    Yours sincerely.

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  30. María Pallares Delgado

    Dear Carmen Serrano:
    I am a student of fourth course of ESO. I am writing to complain about some things that I do not like about Ies Heliche, where I study

    I think that when it is summer it is too hot in the center and when it is winter it is too cold, I also think that for there to be problems with bulling we should all wear uniforms to avoid laughter, criticism ... towards the wardrobe of the other classmates.

    Then some of the solutions would be to put air conditioners and heaters, put uniforms that are not mandatory and I also think that they could put new tables and chairs, paint the classes ...

    I hope that the next course in the next quarter something will change.

    Your sincerely, María Pallares.

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  31. Lucía del Rocío García Marín 4C
    Sixth blog task

    Dear Carmen Serrano Polo:
    I´m a student of 4ºESO in IES Heliche. I am writing this because I want comment several problems of the secondary school and see if you would do something to change this problems.

    My first problems is of the classrooms. In winter anybody put the heaters and is so cold and pass the same in summer, it is so hot in classrooms. It is very unconfortable and with the heat it is difficult to concentrate.

    The solutions that I propose is to put more air conditioners in the majority of the classrooms. And for the cold, in some classrooms there are heaters so turn on when its very cold.

    To conclude I want to give thank you for reading it and I hope that changes to better.

    Your sincerely, Lucía del Rocío García Marín

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  32. 6°blog task.

    Dear Carmen Serrano:
    I am a student of fourth course of ESO. I am going to say to you some problems that exist in this institute.

    One of the problems is that there are many people in the classes because it is mas difficultly that we all are attending. And the more problem for my is that there is no uniform and every day I have to think that clothes to put.

    One of the solutions that I give for my problem is that should of are more teachers and this way there would be more classes with fewer people.
    And another solution for the uniforms serious that you were putting uniforms but that it was not obligatory.

    Yours sincerely,
    Concha Rodriguez Garcia

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  33. Francisco Javier López López 4eso C

    I am a student to 4 Eso and I am going to writing about the problem and some things that don't like to my high school

    I think that one of the most important problem is mi class that have so much people and in some class don't have tables and chairs for people, and the other problem that is important to me is the charge of the backpack

    The solutions of this problem is reduce the people in the class and give a book for 2 so as not to load it every day

    In conclusion I think that the high school are very good but if change this problem I think that will be best

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  34. MARIA MARIN DELGADO 4ºE.S.O.C

    Dear Carmen.
    I am writing because I have some complaints from high school.

    First of all I would like to see a great improvements, after I written this letter.I think the biggest problem is that we don't respect the materials.On the other hand,in winter we are very cold and in summer we are very hot.The floors have fungi and the walls are damp.Regarding ,fungi and damps we can catch many diseases.

    I am going to propose some solutions ,for improving the high school .
    For people who don't respect the materials should be sanctioned.
    Each student should give a little money,to put air conditioners and heating,even if it is five euros.
    Somedays in the year,the people of the village could come and clean the floors and walls very well.

    In conclusion ,I hope you make some decisions with these proposals about the problems.

    Your sincerely.
    Maria

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